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EXPRESS CHECK-IN

EXPRESS CHECK-IN DESIRE RESORTS

Make the most of your vacation by starting your experience as soon as you arrive with our express check-in service. Simply complete a form and we’ll prepare your documentation, vouchers, keys, and wristbands in advance. Submit your request at least 15 days before arrival for a smoother check-in process.

Select your resort(Required)

Name(Required)

First Last

Email(Required)

Phone(Required)

Address(Required)

Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country

Check In Date(Required)

Check Out Date(Required)

Room Category(Required)

Recurring Customer

Agency or Tour Operator

Confirmation Number(Required)

Special Requierements

Take advantage of an additional 3% off plus a free 25-min massage (per person) per stay in our Desire Resorts after confirming your subscription.

Dear Customer,

Due to the global rise in identity theft scams, we urge you to be vigilant and verify the authenticity of anyone contacting you to ensure they are an official representative of Original Group. Please review our security and fraud prevention notice at: https://www.original-group.com/fraud-prevention-notice/

Thank you for your preference.

Original Group.

ADDRESS:

Carretera Cancun-Puerto Morelos Km. 27.5 Sm 12 Mza 41
C.P. 77580, Riviera Maya, México
Ph: 998 872 8280

ROOM RESERVATIONS

Toll Free USA & CAN: 1 888 211 3241
Toll Free Mexico: 800 500 0587
Ph: (+52) 998 193 2389

RESERVATION PACKAGES (HOTEL + FLIGHT)

Toll Free USA & CAN: 1 833 288 0470
Toll Free Mexico: 1-789-601-6500

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When booking through a third-party, be sure to look for the Original Group Certified Partner’s Badge. This badge is given to certified business partners that officially represent our company, inspiring confidence in the product you are purchasing.